abba Apartments Playa de Gros

Welcome to the hotel ABBA APARTMENTS PLAYA DE GROS

Dear Guest, On behalf of the whole team at the apartments, we warmly welcome you and thank you for the trust you have placed in us.

This Directory provides important information about your apartment and the facilities and services available. We hope you will find it useful. You can also contact reception directly by calling (+34) 943 930 645 or via WhatsApp at +34 943 930 645.

We hope you will have a fantastic stay.
We are here to make it happen,
The Team at abba Apartments.

Reception — (+34) 943 930 645 WhatsApp — +34 943 930 645

ReceptionFrom 10:00 to 14:00 and from 16:00 to 20:00. For any enquiry call (+34) 943 930 645 or send us a WhatsApp message.

Information Schedule

Reception

From 10:00 to 14:00 and from 16:00 to 20:00

(+34) 943 930 645 · WhatsApp +34 943 930 645

Check-in / Check-out

Check-in from 16:00.

Check-out until 11:00.

Your stay Apartment

Wi-Fi

Our free premium Wi-Fi service is designed to cover all your internet connection needs throughout your stay.

Safety Box

All apartments have a free safety box.

1.To close: Enter a 4 to 8 digit password and press the # key.
2.To open: Key in the password entered and press the # key.

TV Channels

La 1	1	Esp
La 2	2	Esp
Antena 3	3	Esp
Cuatro	4	Esp
Telecinco	5	Esp
La Sexta	6	Esp
24 h	6	Esp
Atreseries	7	Esp
ETB1	8	Eus
ETB2	9	Esp
ETB3	10	Eus
ETB4	11	Esp
NRJ12	12	En
LCP	13	Fr
TMC	14	En
RAI 1	15	It
RAI 2	16	It
RAI 3	17	It
CNN	18	En
Al Jazeera English	19	En
NHK World – JPN	20	En
BBC World News Europe	21	En
Euronews French	22	Fr
Disney Channel	23	Esp
Divinity	24	Esp
DKISS	25	Esp
DMAX	26	Esp
EITB Euskal Kantak	27	Eus
EITB Musika	28	En
Energy	29	Esp
EsRadio	30	Esp
BeMad TV	33	Esp
Boing	35	Esp
TFX	36	Fr
Dial – Radio	37	Esp
Euronews German	38	De
Europa FM – Radio	39	Esp
Eurosport 1	40	De
Euskadi Irratia	41	Eus
FDF	42	Esp

Gaztea	43	Eus
Gol Play	44	Esp
Hit FM – Radio	45
HSE Extra	46	De
Kiss FM – Radio	47	Esp
Los40 – Radio	54
Los40 Classic Radio	55
Los40 Urban Radio	56
Mega	57	Esp
Melodía FM Radio	58	Esp
Neox	59	Esp
COPE – Radio	60	Esp
Nova	61	Esp
Onda Cero – Radio	62	Esp
Paramount Network	63	Esp
Radio 5 RNE	64	Esp
Radio Clásica HQ RNE	65	Esp
Radio Euskadi	66	Esp
Radio Exterior RNE	67	Esp
Radio Marca	68	Esp
Radio María	69	Esp
Radio Vitoria	70	Esp
Radio3 HQ RNE	71	Esp
Radiolé	72	Esp
Cadena 100 – Radio	73	Esp
Clan HD	74	Esp
Rai Scuola HD	76	It
Realmadrid TV HD	77	Esp
RNE País Vasco	78	Esp
Rock FM – Radio	79	Esp
RTL Austria	80	De
RTLZWEI Austria	81	De
SER – Radio	82	Esp
Super RTL A	83	De
TDP HD	85	Esp
TEN	88	Esp
TF1	89	Fr
TRECE	90	Esp
VOX Austria	91	De
VOXup	92	De

Air Conditioning & Heating

1.On/off button on the upper right side.
2.Temperature/intensity adjustment button + –.
3.Menu navigation button.

Dishwasher

1.Open the dishwasher door.
2.To switch on, press button number 1.
3.With button number 2, press several times to select the programme. Close the door and it will start.

Pet Friendly Pets

Pet Policy

Pets are allowed under previous reservation.
Only dogs are allowed as pets. Only one dog up to 20 kilos per apartment will be admitted.
The supplement per night is €30 VAT included.
We provide a welcome kit for your pet, including a food bowl, a water bowl, and a bed.
Should you require veterinary assistance, please contact reception, we will be pleased to help you.
Outside of the apartment, pets must be put on a leash at all times.
Pets cannot be left alone in the apartment.
When housekeeping or maintenance service are required, pets must stay outside the apartment.
Pets are not allowed in certain common areas.
The client will be responsible for any damage caused by their pet in the apartment or any other area.
During check-out, the apartment will be supervised and in case of damage it will be penalised according to an evaluation.
The hotel is not responsible for pets staying; the ultimate responsibility lies with the owner.

Hotel Other Services

Parking

Exclusive use for hotel guests

The hotel has its own parking, outdoor, open-air and enclosed, subject to availability. Prior reservation is required; you can contact reception directly at playadegros@abbahoteles.com

Price: €25 / night

Electric Vehicles

Electric vehicle charging points — ALWAYS READY

There is 1 electric vehicle charging point in the parking area. The station offers semi-fast charging of 22 kW (AC).

Prior request at reception or contact us at playadegros@abbahoteles.com

Price: €30 / night

Self-service laundry

Exclusive use for hotel guests

Washing machine and dryer available in the common area. No prior reservation needed.

Hours:
Monday to Sunday: 10:00 – 21:00

Rate:
€4 per service. Cash only.

Cleaning on request

Comfort & freedom

Includes change of bed linen and towels, replenishment of amenities when necessary and cleaning of the living room, bedroom and bathroom.
(Kitchen cleaning is not included.)

Price: €60 / service

*If your stay is longer than one week, this service is included in the rate and is carried out on the seventh day.

Bicycle storage

For our guests' convenience

The complex has a designated bicycle storage area available to all guests, free of charge and without prior reservation.

Guest services Report an issue

If during your stay you notice any issue in the apartment or in the facilities, please let us know so we can resolve it as soon as possible.

Apartment number *

Problems in the apartmentAir conditioning, heating, lighting, television, safety box or other Housekeeping issuesIf you consider the apartment or any area needs additional attention Water issuesLow pressure, cold or hot water, or bathroom anomalies WiFi connectionIf you have difficulty connecting or the connection is not working correctly Noise or disturbancesIf you notice excessive noise or other disturbances during your stay General maintenanceAny damage or issue in the facilities

Destination Discover San Sebastián

San Sebastián, also known as Donostia, is a city that captivates from the very first moment. Its La Concha and Zurriola beaches, the vibrant Gros neighbourhood, the world-famous pintxos gastronomy and its rich cultural life make it one of the most fascinating destinations in the Basque Country. A unique place where the Cantabrian Sea, nature and culture come together in perfect harmony.

Activities with Civitatis

Health QuirónSalud

ABBA Hotels has reached an agreement with QuirónSalud to provide you with medical assistance during your stay with us, for both national and international guests.

Included service Telemedicine

Immediate telephone consultation with a doctor in up to 10 languages, 24 hours a day, 365 days a year. An EXCLUSIVE Teleconsultation and Medical Assistance service at no cost to our guests. If you feel unwell, do not hesitate to call immediately.

QuirónSalud G24 · Tel +34 901 123 456 · multilingual 24 h / 7 days

QuirónSalud G24

Service provided by: Policlínica Gipuzkoa

Nearest emergency centres

Hospital Universitario DonostiaC/ Doctor Beriguistain S/N · San Sebastián943 00 70 00

Emergency services

Emergency number112

National Police091

Fire Department112